Over 134,000 written complaints about GPs were made to NHS England last year, with communication issues, staff attitudes and treatment errors driving the deluge.
The data shows record numbers are so unhappy with their experience of services that they have lodged their concerns – marking a 10 per cent rise on 2023-24 figures.
It comes after a damning survey revealed that GP surgeries are forcing elderly people to book appointments online, against NHS rules – which mandate a range of booking methods.
The data, published by NHS Digital, shows 134,501 complaints were made against GPs in 2024-25 – accounting for just over half of
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