Stitched up: A reader needs to return an expensive leather handbag they bought in duty-free in a Spanish airport
I bought an expensive leather handbag in duty-free shopping in a Spanish airport. However, after just a few weeks, some of the stitching is starting to unravel.
What are my rights to a refund or return, and how do I get the bag back to the airport in Spain?
I bought it from a global brand that has stores in the UK, but I’m not sure if the rules are different for duty‑free shopping.
Name and address supplied.
Dean Dunham replies: The fact you purchased duty-free affects
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