I pay £69 to the council on top of my council tax to have my green waste bin collected 10 times a year.
As my bin was not collected on the specified date recently, I contacted the council to report it.
It was not emptied until two weeks later, which was the designated next time anyway.
I have asked for a refund, but they just keep referring to their rules, which do not mention a lack of collection.
As I have paid for a service and not received it, am I entitled to my money back?
Cutting corners: A
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