A mother-of-two was forced to spend £13,500 on private heart surgery only for a Royal Mail delayed letter to arrive three days later with an NHS operation date.
Wendy Worth, 62, spent her inheritance on a Coronary Angioplasty at Gloucester Royal Hospital on July 22 in fear that her heart would not last until she received the letter from the NHS.
But only three days after she had the stent fitted in her left ventricle, the second-class letter dated July 9 arrived saying she could receive the same surgery for free on August 3.
Delivery delays at Royal Mail depots in Gloucester caused by
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