British airline passengers were left behind in Milan after their flight departed without them as a result of EES delays.
A Ryanair flight from Milan Bergamo to Manchester took off on 16 April without a number of its passengers on board.
The introduction of the Entry/Exit System (EES), which began rolling out on 10 April, means many UK passengers now need to register biometric details, such as fingerprints and facial recognition images, when entering the Schengen Area.
The added checks are slowing processing times at some of the busiest airports in Europe just as travel demand picks up – affecting many flights.
Ryanair said: ‘Due
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