The best and worst airport lounges revealed: From boutique business-class retreats to ‘aged sandwiches’ in stuffy, overcrowded rooms

Airport lounges provide a safe haven away from the chaos of a busy terminal and duty-free shopping. 

When executed well, a moment of calm accompanied by a glass of bubbly and a plate of nourishing hot food can be the perfect start to a holiday.

There are multiple airport lounges to choose from across UK hubs, from business class spaces to independent clubrooms.

Not all lounges, however, are created equal. 

Which? asked 1,461 travellers who have been to a lounge in the past two years for their thoughts on the experience. 

Customer service, food and drink, peace and quiet, seating comfort, cleanliness and decor, facilities and

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