Woke health chiefs at Sussex Health & Care have banned the word ‘normal’ – amid concerns it makes patients feel alienated.
The trust has also told doctors and nurses to stop using terms like ‘assessment’, ‘able-bodied’ and ‘discharged’ to avoid scaring anxious patients.
Instead – following a two-year taxpayer-funded investigation – chiefs have landed on the term ‘warm handover’.
Bosses at the trust argued that these terms, which have been used for decades among medical professionals, could be ‘uncomfortable, offensive or triggering’.
Experts behind the investigation added that paid staff should be aware of their colleagues’ language in the workplace, and ‘challenge’ them if
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