Tenants of a Kensington HMO say they have been left without access to laundry services for over four months in the midst of a handover between property management firms.
One resident of the property in Queen’s Gate Terrace, Lucy, told the Local Democracy Reporting Service (LDRS) that she now spends up to £100 a month on laundry services after the previous management firm removed the facilities in May.
The firm, Bridgepoint Management Limited, assumed responsibility for running the building in mid-May and blames the issue on previous operators London Living.
However, tenants claim Bridgepoint had refused to provide new facilities until…
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