Britain’s biggest water firm announces hosepipe ban for 10m customers

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A hosepipe ban has come into force for about 10 million homes and businesses in London and the South East.

The ban was announced in a statement on Thames Water’s website.

It read: “A temporary hosepipe ban has been announced for customers who receive their water supply from Thames Water.

“The hosepipe ban does not apply to customers who only receive wastewater services from Thames Water. However, your water supplier may have its own restrictions in place.”

It said the measure “is not a step we take lightly”.

LONDON, ENGLAND - JULY 06: A worker waters the grass on Parliament Square on July 06, 2026 in London, England. The UK Health Security Agency (UKHSA) has issued yellow heat health alerts for the Midlands, East Anglia, London, and the south-east and south-west regions of England in effect through July 11, as temperatures are forecast to build into heatwave conditions. For some regions affected, the hot spell could mark the third official heatwave of the season, following record-breaking temperatures in May and June. (Photo by Dan Kitwood/Getty Images)

A worker waters the grass on Parliament Square on July 6,…

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